Legal Information
| Store name | Nuvie |
|---|---|
| Seller name | ESMOD ART Co., Ltd. |
| Sales Manager Name | Ayako Nakagawa |
| location | 〒150-0002 2-1-12 Shibuya, Shibuya-ku, Tokyo VORT AOYAMA II 7F |
| email address | info@nuvie.jp |
| Homepage URL | https://nuvie.jp/ |
We will ship within 3 business days of the order date (excluding pre-order items).
Some items may take some time to be delivered if they need to be ordered.
*Please note that delivery dates may vary depending on traffic conditions, weather, etc.
We will only accept returns for incorrect or defective items delivered due to reasons at our shop.
Returns must be made within 7 days of the product's arrival date.
Please note that we will not be able to accept any requests for returns or exchanges after that date.
We cannot accept exchanges or returns of used products even in the case of defects.
・Credit card payment (VISA, MASTER, JCB, AMEX, DC)
・Pay later (Payday)
・PayPay
・Cash on delivery
・Credit card payments: The withdrawal date determined by each credit card company
・Consumption tax (10%)
・Shipping costs (For details, please see the page about shipping costs and payment methods.)
・Cash on delivery fee (if cash on delivery is selected as the payment method)
If we do not receive your payment within 7 days of placing your order, your order will be cancelled.
Our store uses the online shopping platform provided by Shopify Inc.
The submission form is SSL-compatible, and your information is encrypted before being sent.
Credit card information is processed through Shopify Payments.
We do not directly collect or store credit card information.
Shopify Payments complies with PCI DSS (Payment Card Industry Data Security Standards).
- Date of enactment
- Revision Date
- Company Name
- ESMOD ART Co., Ltd.
We believe that protecting personal information is a social responsibility, and have established this handling policy based on our "Personal Information Protection Policy."
The handling of personal information applies when using our website, such as purchasing products, contacting us, or subscribing to our email newsletter.
The collected personal information will be used for the following purposes:
- Product and service introductions
- Confirmation and ordering procedures
- Responses to inquiries
- Request for opinions and feedback on the service
- Purposes for which individual consent has been obtained
- Creation of attribute-specific statistical data
- Providing information and services that match your preferences
We will implement safety management to prevent unauthorized access, leakage, loss, destruction, falsification, etc.
We may entrust personal information to our business partners to the extent necessary.
(Examples: shipping companies, printing companies, collection contractors)
As a general rule, personal information will not be provided to third parties without the individual's permission.
Exceptions: With the consent of the individual, disclosure based on laws and regulations, disclosure to management partners to the extent necessary
Cookies are not linked to any personally identifiable information. If you reject cookies, you can still browse the site, but you will not be able to use the shopping cart.
- Any personal information you voluntarily disclose may be used by others
- We have no control over the terms of any third-party sites accessible from this site.
The content may change without notice as necessary. Please check this page for the latest information.
Ayako Nakagawa, Esmod Art Co., Ltd.
VORT AOYAMAⅡ 7F, 2-1-12 Shibuya, Shibuya-ku, Tokyo 150-0002
We will respond after verifying your identity. Please contact us by phone or email.
Ayako Nakagawa, Esmod Art Co., Ltd.
7F VORT AOYAMAⅡ, 2-1-12 Shibuya, Shibuya-ku, Tokyo 150-0002.
